Privacy Policy
Official Policy • Last Updated: October 2026
At Wild Aroma (operated at wildaroma.in), we respect your personal privacy and are deeply committed to safeguarding the personal details you share with us. When purchasing our 100% pure, artisanal, alcohol-free attars and perfume oils, your privacy and data security remain our highest priority.
1. Information We Collect
When you browse our collection, place an order (via Cash on Delivery or Instant Online Payment), or contact our concierge, we collect necessary details to fulfill your delivery safely across India:
- Contact Information: Full Name, Mobile Phone Number, WhatsApp Number (for delivery tracking updates), and Email Address.
- Shipping Address: Complete House/Flat Number, Building Name, Street, Landmark, City, State, and 6-digit PIN Code.
- Order Details: Fragrance selections, quantities, payment method chosen (COD or Online Prepaid), and transaction reference IDs.
- Browsing & Technical Data: IP address, device type, browser information, and session navigation to improve loading speeds and security.
2. How We Use Your Information
Your personal details are used exclusively for legitimate business and order fulfillment operations:
- To securely pack and dispatch your luxury attars directly to your doorstep.
- To send real-time SMS, WhatsApp, and email alerts regarding order confirmation, dispatch, and live courier tracking links.
- To verify delivery addresses and phone numbers before shipping, preventing failed deliveries.
- To provide dedicated customer support regarding fragrance advice, notes breakdown, or post-purchase assistance.
3. Payment Information Security
We never store, see, or process your credit/debit card numbers, CVVs, or UPI PINs on our servers. All online prepaid payments are encrypted and processed through RBI-authorized, PCI-DSS Level 1 compliant payment gateways. All data transmissions are protected via industry-standard SSL encryption.
4. Zero Spam & No Data Selling Guarantee
Wild Aroma does not sell, rent, lease, or share your personal data with any third-party marketing companies, data brokers, or advertisers. Your delivery information is shared exclusively with our authorized tier-1 logistics partners (such as Blue Dart, Delhivery, DTDC, Xpressbees, and India Post) strictly to facilitate doorstep parcel delivery.
5. Cookies and Analytics
We use standard, lightweight cookies to remember your cart contents, streamline checkout, and understand overall site traffic patterns. You can manage or disable cookies via your browser settings at any time without affecting basic browsing.
6. Contact Customer Support & Data Inquiries
If you have any questions or requests regarding this Privacy Policy or your personal information, reach out to our concierge team:
Brand: Wild Aroma (wildaroma.in)
Support Email: care@wildaroma.in
Customer Helpline & WhatsApp: +91 91533 34960
Concierge Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST